How to Forward Missed Calls from AT&T Business to LeadTruffle in 3 Simple Steps

Never Miss a Lead Again: AT&T Call Forwarding Made Simple

When the phone rings during a busy day, it’s not always possible to answer. But for home service businesses like yours, every missed call could mean losing a $5,000 roofing job or a $3,000 HVAC installation. Let’s fix that.

Why Forward Missed Calls to LeadTruffle?

• AI Does the Heavy Lifting: Our system texts leads immediately after a missed call
• 24/7 Qualification: Get lead details even when your team is off-duty
• Compliance Built-In: Automatic SMS opt-in messages handled for you

Step-by-Step Setup

Step 1: Get Your LeadTruffle Forwarding Number

1. Log into your LeadTruffle account
2. Go to Missed Calls → Set Up Number
3. Copy the unique phone number provided (this is your forwarding target)

Step 2: Configure AT&T Business Call Forwarding

1. Log into your AT&T Business account
2. Navigate to Voice & Messaging → Call Forwarding
3. Enter your LeadTruffle forwarding number
4. Set forwarding rules to activate after 20 seconds (typical voicemail pickup time)

Step 3: Test Your Setup

1. Call your business number from any phone
2. Let it go to voicemail without answering
3. Within 60 seconds, you’ll receive a test text from LeadTruffle

What Happens Next

When a lead calls and gets forwarded:

1. LeadTruffle plays your custom voicemail greeting
2. We text the lead with compliant opt-in language:

"Hi [Name], this is [Your Company] - sorry we missed your call! Want to continue over text? Reply YES."

1. Our AI asks qualifying questions about their project
2. Qualified leads flow into your CRM automatically

See every conversation in your LeadTruffle dashboard, complete with:

• Call recordings
• Voicemail transcripts
• Lead details

Real Results for Home Service Pros

A Colorado plumbing company using this setup:

• 92% of missed calls became qualified leads
• 22% conversion rate on forwarded calls
• Reduced callback time from 8 hours to 8 minutes

Start Capturing Leads Today

It takes 4 minutes to set up and costs nothing during your 14-day free trial. Your existing AT&T Business service works exactly as before - we just handle the calls you can’t.

Need help? Our support team is available at support@leadtruffle.com or through the chat widget in your account.